Pay an invoice by bank or card
Written By Joshua Barnett
Last updated 8 days ago
This article helps you pay an invoice from your co-op by bank account or card.
Before you start
- You must be the main parent. A second parent can see invoices but cannot pay.
- Your co-op must take payments online. If it collects cash or checks, the invoice tells you how to pay your co-op directly.
Steps
- Go to Payments in the menu. Your bills are under Open invoices.
- Click Pay now on the invoice.
- Choose Pay with Bank Account (log in to your bank on the next screen) or Pay with Card (debit or credit). On a card payment, Apple Pay or Google Pay may also appear if your phone or browser supports it.
- Finish on the secure Stripe payment page, then come back to LearningSense.
What you pay
You pay exactly the invoice total, whichever way you pay. LearningSense adds no fees for families.
What happens next
- Card payments clear right away. You see Payment received. Thank you! and the invoice moves to Payment history as Paid.
- Bank payments take 3 to 5 business days to clear. Until then the invoice shows Clearing. There's no need to pay again; we email your receipt when it settles.
- Some banks need a quick check first. Stripe sends a small deposit with a code to your bank, which usually arrives within 1 to 2 business days. The invoice shows Waiting on your bank verification; click Complete verification and enter the code.
- Click Download invoice in Payment history for a copy.
Common problems
- No Pay now button? Your co-op collects payments outside the app, or a bank payment is already clearing. Check the note on the invoice.
- Don't want to wait for bank verification? Click Pay by card instead or Use a different bank instead. The pending bank payment is cancelled first, so you are never charged twice.
- The invoice says Charge failed or Payment returned? See the failed payment article.
- Questions about an amount? Each invoice shows how to contact your director.
Related articles
- Read your invoice: monthly tuition, discounts and credits
- Fix a failed or declined payment
- Turn on autopay