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For Families

Turn on autopay

Written By Joshua Barnett

Last updated 8 days ago

This article helps you save a bank account or card so your monthly tuition invoices are paid automatically.

Plan: Grow and Thrive.

Before you start

  • Your co-op must be on a plan with monthly tuition and take payments online. If you don't see an Autopay card on your Payments page, your co-op doesn't offer it.
  • You must be the main parent on the account.

Steps

  1. Go to Payments. (Or go to Settings → Payment method & autopay, which opens the same page.)
  2. On the Autopay card, click Set up autopay.
  3. On the secure Stripe page, add a bank account or a card and save it.
  4. Back on Payments, a message confirms your method is saved, and the card reads Autopay: On.

Turn autopay off or change your method

  • Click Autopay: On to switch it off. You see Autopay turned off.
  • Click Update payment method to save a different bank or card.

What happens next

  • Each monthly invoice shows Scheduled with the date it Charges automatically on.
  • You can still pay a scheduled invoice yourself with Pay early instead.
  • Autopay pays monthly tuition invoices. Other bills, like a registration fee or a one-time invoice from your director, still need you to click Pay now.
  • Card charges clear right away. Bank charges take 3 to 5 business days to clear and show Clearing until then.
  • You pay exactly the invoice total. No fees are added.

Common problems

  • A charge didn't go through? The invoice shows Charge failed, and we email you. Autopay does not try that invoice again, so pay it from Payments and update your method.
  • Your card expired? Click Update payment method before the next charge date.
  • Autopay won't turn on? Save a payment method first with Set up autopay.
  • Fix a failed or declined payment
  • Read your invoice: monthly tuition, discounts and credits
  • Pay an invoice by bank or card